This policy applies to all products sold on our website, including t-shirts, sleeves, jackets, coats, pants, shorts and low top sneakers.
1. Return Time Limit
You may request a return within 30 calendar days after you receive your package. Return requests beyond this period will not be approved.
2. Item Condition Requirements
- All items must be unused, unwashed and free of dirt, stains, odors or scratches.
- Original tags, labels and packaging must remain intact.
- Worn, altered or damaged items are not eligible for return.
3. Return Procedure
Please contact our customer support to get return instructions before sending back your items. Do not return packages without prior notification.
4. Shipping Costs
Original delivery shipping fees are non-refundable. All return shipping expenses shall be borne by the customer.
5. Refund Arrangement
After inspection and confirmation, we will process your refund to the original payment channel. The arrival time of funds depends on your payment provider, usually 5 to 10 business days.
6. Exceptions
All final sale, discounted and clearance items are non-returnable and non-exchangeable.
7. Damaged or Wrong Items
If you receive defective, damaged or incorrect products, please contact us as soon as possible. We will solve the problem for you free of charge.
E-mail:liqingshangwu@sina.com
Company Name: CLEARING BUSINESS SERVICE LIMITED
Address: FLAT/RM 17 BLK A 9/F ON DAK INDUSTRIAL BUILDING 2-6 WAHSING STREET KWAI CHUNG NT